Privacy policy for MEDISEP android app and website

This privacy policy is the underlying rule which governs the functioning of the MEDISEP portal and android app viz MEDISEP

The MEDISEP scheme is intended to provide comprehensive health insurance coverage to all serving employees of the State Government including the High Court of Kerala who are covered under the existing Kerala Government Rules, and pensioners. This also includes newly recruited employees and their family, part time contingent employees, part time teachers, teaching, non-teaching staff of aided schools and colleges and their family and pensioners and their spouses and family pensioners on compulsory basis, and all Civil Service officers serving under the Government of Kerala on optional basis.

The details provided are made available through MEDISEP app is from the participating insurance company and Government and is for reference purpose only. Users are advised to refer the authorities for authenticity of the information provided though every effort has been made to supply authentic information.


Registration is mandatory for the users except guest users. Personal information, such as your name, email address, and phone number is gathered to check authenticity with your data available with us. We ask the users to enter this information to comply with legal requirements and to avoid misuse of information.

Security of Information

We may not share user information with third parties at any instance as this app is intended to share user information with them only.

We take all reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, we cannot guarantee that our security measures will prevent all unauthorized or illegal access.

This app is solely for targeted audience. Users also must enforce security measures in their devices to ensure the misuse by not targeted audience.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the App/portal. Your continued use of the App after the changes have been made will constitute your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at or toll free helpdesk -1800-425-1857

Effective Date: From 1st May 2023